Not Sure about your IT Needs?
If you aren’t sure about your IT needs, then we are able to assist you in choosing the plan that will be of most value to your business. Many clients are unsure about exactly what it is that they may require from their IT partner. For clients who do not have much computer experience, it can be confusing to know what to look for in terms of IT needs and specific packages. To make things easier for you, we have broken down the most common IT needs for you to help you choose which services you most require.
IT Support – this is essentially your basic services, which range from installing new hardware to antivirus protection, network management, maintenance and everything else that you may require to ensure that your computers are running at their best. Remote IT support is offered for situations that can be solved by technicians without having to visit your premises, while onsite IT support is done on the premises to solve a variety of issues requiring specialist support.
Server Management – servers act as an effective way to store your company’s data safely. Server management plans help you to protect this data, with backup plans, real-time server management and a number of other services that are designed to keep your server data secure at all times. These services require specialist technicians who have extensive skill and knowledge dealing with server management.
Backup Management – as another way to ensure that your data stays safe at all times, backup management plans ensure that you never lose any information stored on your computer or server. Backup software and other systems are implemented by skilled technicians, allowing you to access your data even in the event of a virus, server crash or other disaster.
Threat Management – if your IT needs include protection from harmful threats, then a full service approach to prevent viruses, worms, Trojans, spyware, adware and other threats is essential. An entire network can be compromised by a single infected email attachment, which is why it is highly important to ensure that your computers are fully protected at all times.
Domain Management – if you are starting a new business, or if you want to change domain hosts, domain management offers a convenient and integrated way to manage all aspects of domain, from website to DNS and email. This also ensures reliable hosting at all times, to allow you to focus on growing your business, knowing that your website downtime risks are minimal.
Network Management – your computers are all part of a greater network that runs throughout your company. Each computer within the network can connect to other computers, allowing company data to be accessed by all. To ensure that networks run smoothly, network management security plans are implemented to identify threats and deal with risks effectively, thus ensuring that your network IT needs are covered.