IT Support Plans

For customers seeking comprehensive IT support plans, Solid Systems offers a range of solutions that ensure consistent support and management of IT related tasks at all times. In this way, we are able to provide clients with a full service solution that caters to all of their requirements. As every business knows, if your business relies on computers it is vital to have all systems running at an optimal state. There is no good time to handle a disaster such as a crashed server, and these problems do not only cost us a lot in terms of income, but also in terms of time that is wasted. This is why outsourcing your IT management needs to a reliable and trusted provider such as Solid Systems is the best way to get total peace of mind, knowing that all of your IT needs are met at each step of the way.

Some of the basic services incorporated into our support plans include the following:

•    Technical Coordinator
•    Remote Support
•    Onsite Support Engineer
•    Domain Management
•    Workshop Service Centre
•    Asset Inventory
•    Backup Management
•    Vendor Warranty Coordination
•    Infrastructure Review 
•    Network Security Review
•    Server Power Management
•    Desktop Patch Management
•    Server Maintenance
•    Scheduled Onsite Visits
•    Threat Management
•    Connectivity Management
•    Disaster Recovery Plan
•    Complimentary Loan Hardware

All of our plans are designed to fit into your budget and business easily, with a range of plans that will suit your specific requirements.

Solid Systems is a managed services provider that is trusted by SMEs across South Africa to deliver cost-effective, efficient and reliable onsite and offsite IT services. You could think of us as being your very own offsite IT department – taking care of your IT needs so that you can focus on your business without having to worry about IT issues. Contact us today to learn more about our managed IT services or go ahead and Choose your IT Support Plan now!