Customer Service Manager

The secret to great customer services is a great Customer Service Manager. At Solid, our Customer Service Manager’s passion is ensuring that our customer service is first class. They get to fully understand each customer’s requirements so that we can meet or exceed our agreed customer service levels.

To this end they manage our hard-working team of customer services staff, deal with our customers’ escalations, investigate ways of improving our customer service, and support our partner organizations.

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