IT Services
Technology Solutions for today's modern workplace, delivered by humans
Whether your teams are in-office, remote or in a hybrid work environment, we offer the IT services and solutions, risk management and guidance that you need, not just to reach your goals, but to exceed them.
What is an IT Service Provider?
The primary focus of any IT company is to help businesses manage the day to day operations of their technology. IT service providers:
- Manage daily systems operations
- Provide insights into security risks
- Ensure that systems remain stable and continue to operate optimally
- Keep companies informed with regular updates and suggestions for improvement
- Implement protective measures against hackers and other threats to business networks
What sets Solid Systems apart from other IT Service Providers?
There are two types of providers seen in the IT services industry. Some IT services firms follow a break-fix model, only reacting when a system becomes compromised. The other takes complete responsibility for every IT service, end to end, providing a comprehensive solution before systems become unstable.
Solid Systems takes this second approach one step further, not only providing fully managed IT services that reduce risk and avert breakdowns before they occur but working with you to transform your business through bi-annual strategy planning sessions, risk assessments, IT road mapping, IT consulting services and more.
We're Human Not Robots
Work Smarter, Not Harder
All Businesses Big And Small
Aligned With Your Goals
What IT Services does SOLID offer?
No two businesses are the same. Every business has specific requirements, especially when it comes to their technology. Solid Systems understands this, which is why they offer a wide range of IT service and comprehensive solutions for diverse needs.
Here are just some of the key IT services that could be outsourced to Solid Systems:
Our comprehensive technology management services cater to all your IT needs in the most convenient manner. Be it your business’ day-to-day requirements or facilitating a complete IT security overhaul, we have you covered with our strategic planning and execution.
Our mission is to help your business get the most out of your Microsoft 365 subscription. We do this by keeping the service up to date, providing onboarding to familiarise you with all the empowering functionality 365 has to offer, and by providing a localised and familiar support service.
Our team of certified Azure experts are waiting in the wings to help you seamlessly migrate your services into the cloud. Whether it’s a customised migration that you need, you’re wanting to migrate existing apps into an Azure environment, or you need flexible pay-as-you-go or fixed rate storage, we’ve got your Azure needs covered.
Reliable and well-managed and strategic data backup and disaster recovery planning will give you peace of mind when it comes to your business continuity. Ensure that even when the worst case scenario becomes a reality your data’s security and compliance will remain uncompromised.
We ensure that your IT services are always in line with the best industry practices, and are ready to meet your organisation’s goals. Our dedicated teams are continually honing a wide range of skills that cater to diverse IT projects such as cloud, Microsoft 365 and on-premises migrations.
As an IT services consultancy, our virtual Chief Information Officers (vCIOs) work with you to develop IT strategies and roadmaps. This puts them in the perfect position to prioritise your needs and drive your technological progress, holding external stakeholders accountable for delivery.
We offer IT audits on a regular basis, analysing your organisation’s technology systems and making sure that they meet your current and future needs. We document, review and measure your technology stack against our industry-aligned standard.
Your business’ data is of utmost importance, and we make sure that you are secure by providing protection against online attacks and safeguarding your emails, files and sensitive information with the help of industry leading security solutions.
Our team of experts are a call or email away, ready to provide you with the best onsite and remote, offsite technical IT support, 24/7. You will also have access to your own control panel, making it even easier to submit and monitor service tickets.
Let Our Pros Enhance Your Business
Our team of IT pros are waiting in the wings to help you digitise your operations and see you stepping confidently into the future. Get the IT services you need today!
Collaborate with SOLID for Your Ideal IT Service
Established in 2003, Solid Systems is an IT services provider that is home to certified IT professionals and is a Microsoft Gold Certified organisation. Providing IT services in South Africa from our bases in Johannesburg and Cape Town, as well as from our office in London, we offer a host of IT service solutions to our customers with all of them having a dedicated Client Success Manager.
We are passionate about two aspects – our people and technology. The former are the heart of our business and excel at building relationships that last. The latter is a consistently evolving phenomenon and we love the avenues it opens every single day. Technology is helping us provide better services, not only to our clients but also to our people.
We house a team dedicated to providing the very best to the customers. They have a thorough knowledge of complicated tools and ensure that you get the right IT solution in the right way. All of us love technology, and its ever-evolving nature makes the journey more exciting. If we are not addressing our clients, you will find us looking for new ways to improve our services, for both the end-users and our staff too.
We are just one click away from your reach. So whether you are looking for IT services for small businesses or large corporations, IT services in Cape Town, and Johannesburg, or IT solutions and support anywhere else in South Africa and around the world, contact us today to transform your business for the digital era.
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Let Our Pros Enhance Your Business
ABOUT SOLID SYSTEMS
As a Microsoft Gold Certified organisation, we are perfectly placed to help with your IT Services. We’re just a click away, so don’t hesitate to contact us.
Since 2003, Solid Systems have specialised in delivering leading technology solutions and offering guidance to organisations in South Africa and abroad, in the most human way possible.
We love technology and the exciting ways that it evolves, and are constantly improving the tools that we use. But humans are at the heart of our business. That’s why we value each relationship and prioritise a personal approach, finding solutions that deliver results for your company in the best way possible.
With our highly skilled and passionate professionals behind us, and the latest and most sophisticated tools at their disposal, we ensure that the businesses we work with are constantly evolving, and can step into the future with confidence.
