We’ve all heard the sighs around the office when the system crashes and work can’t get done! We all know the frustration caused by a system outage or by workstation/infrastructure problems.
Solid Systems delivers fixes to these types of issues. However, there are often ‘workarounds’ that can be used so that your staff can continue working while the core issue is being resolved.
To take an example: If you need to print a document and your printer is not working, you can email the document to another user in your office to print it for you.
Another example? If a user cannot access Microsoft Outlook on their desktop, they can use Outlook Web Access to access all their Outlook functionality and information.
We will always support you in identifying a workaround if there is one.