When many business owners think of managed IT services, their minds automatically jump to the cost implications for their company. After all, most businesses will already have dedicated IT teams whose sole purpose is to advance their technology and ensure that their systems are running smoothly. Why reinvent the wheel when it’s working just fine already? But there are many financial benefits to investing in managed IT services, particularly when dealing with a strategically-focussed IT support company like Solid Systems.
5 Advantages of Managed Services
There are plenty of benefits of managed IT services, from flexibility, to risk management, to infrastructure monitoring and more. But in this article, we are specifically going to be looking at the ways in which having an external company managing your IT services can have a positive impact on your bottom line.
1. Immediate Expert Support
There is little worse than having your processes grind to a halt because of a small problem that should be quick and easy to fix. But often seemingly small problems are difficult to pinpoint. Your internal IT team could spend hours searching for an explanation, especially if the problem is in an area that they’re unfamiliar with. And in the meantime, your employees will be twiddling their thumbs, waiting for their systems to come back online and get back to work, costing your business valuable time and money.
When you outsource these kinds of issues to an external team, you can take advantage of immediate IT support, rather than having to wait for one of your internal techs to find the time to address the problem. It becomes as simple as sending an email or making a phone call, and within minutes your users can be back up and running. This increases productivity, reduces time spent problem-solving for your IT team, and saves your business both time and money.
2. Boosting Productivity
One of the biggest drains on time and resources is when your teams aren’t able to work efficiently and effectively. Sometimes it can be due to a technical error, but even day-to-day tasks and operations can often be managed better with just a small change in the way your teams work.
When you find a managed IT service provider who is focused on boosting your business, they can train your teams in ways to work more productively as well. They can highlight tools to boost productivity and increase efficiency and ensure that your teams are putting your existing technologies to the best possible use for your business.
3. Focus on Business Goals
Any time that your IT team spends on support issues for your employees is the time taken away from bigger IT initiatives. Most internal teams already struggle to keep up with the demands of maintaining networks, servers, apps, and other technologies that your company implements. There is little time to spare for planning upgrades and implementing enhancements that will boost your business’ bottom line. And then they have to deal with every blue screen of death that crops up, every graphic card failure, and memory issue that your users have as well.
A great IT service provider will manage all of those day-to-day operations that bog your internal teams down. Suddenly they’ll find themselves with that critical time they need to put bigger IT projects into the works. They’ll have the opportunity to focus on initiatives that will enhance your business, rather than simply maintaining the status quo.
4. Optimising Spend on New Technologies
With new technologies coming out on what feels like a daily basis, it can be easy for businesses to spend their IT budgets on implementing solutions that require huge initial outlays, and end up not adding real value.
When you work with a strategic managed IT services provider, you can not only replace these technology down-payments for month-to-month service fees. Your IT partner can also work with you to create a roadmap for technologies that can have a tangible impact on your business. These can help you refine and exceed your goals while working within your budget rather than taking on too many financial commitments at once.
5. Reducing Infrastructure Expenses
The moment a vital piece of infrastructure fails, the financial hit of emergency repairs and replacements becomes a serious problem. This is why the first thing that a managed IT provider like Solid Systems will do is to audit your existing systems and put mechanisms in place for monitoring the health of your infrastructure.
This way, they are able to detect any irregularities and address any defects before they have the opportunity to turn into problems that will add to your business expenses. Where infrastructure has the potential for failure, you’ll be able to plan ahead rather than only learning about the issue after it has occurred.